SMART represents workers on Amtrak, the largest passenger rail operator in the United States, as well as other smaller regional and local passenger carriers. Rail remains one of the most sustainable and efficient ways of safely transporting travelers to their destination, and recent national legislation has reaffirmed its key role in national infrastructure going forward.
Passenger engineers, like their freight rail counterparts, operate the locomotive in the cab and control starting, stopping and train speed, and keep in touch with other members of the crew as well as traffic control centers.
Passenger conductors receive and communicate train orders to other crew members, collect tickets and cash fares, help passengers board and exit and assist with safety checks. They also ensure safety and comfort and make announcements to keep passengers informed. During emergencies, all other employees are subject to the conductor’s instructions, as he or she serves as the initial responder before emergency personnel arrive. Passenger conductors must be able to handle complaints from customers in a tactful and pleasant manner.
Some train crews also have assistant conductors who help perform many of the same jobs as conductors.
Take a look at some of the job areas SMART is proud to represent!
- Architectural Sheet Metal
Architectural Sheet MetalArchitectural sheet metal is a combination of technical skill and artistry. As an apprentice, you will specialize in fastening and joining, managing expansion and contraction, sealing and controlling moisture to ensure the appearance and durability of buildings. You may spend a good part of your career working at large commercial/industrial sites or residential jobs. Opportunities […]
- Bus Operators & Mechanics
Bus Operators & MechanicsBus operator and mechanic duties vary, depending on whether they drive or work on local buses in cities and suburbs, intercity buses, long-distance buses between states, charter buses on tours or school buses. When drivers report to terminals to get their assignments, they inspect their buses, check the fuel, oil, water and tires, and make […]
- CAD, Drafting & Detailing
CAD, Drafting & DetailingSheet metal detailing, also known as sketching, is often thought of as CAD (computer-aided drafting). A certified detailer is a skilled commercial HVAC trade person who will advance to provide coordination between the fabricators and the installers from various trades. You will work with project documents and plans and specifications, take field measurements and create […]
- Freight Rail
Freight RailSMART TD, with more than 450 locals in the U.S., has more members than any other railroad labor union and holds some of the best freight rail contracts in North America. It is the only labor union that has united various operating crafts while protecting craft autonomy and has the most effective voice among transportation […]
- HVAC Installation
HVAC InstallationHVAC stands for heating, ventilation, and air conditioning. In this field, you will work on high-volume mechanical systems. These systems deliver heated and cooled air to commercial buildings such as schools, hospitals, airports, factories and office buildings.You’ll work in an exciting environment with dozens of other trade workers, creating something that is long lasting and […]
- HVAC Shop/Fabrication
HVAC Shop/FabricationSheet metal workers sometimes exclusively, or in conjunction with field installation work, will fabricate, assemble, install and repair sheet metal products and equipment, such as ducts, control boxes, drainpipes and furnace casings. Work may involve setting up and operating fabricating machines to cut, bend and straighten sheet metal; shaping metal over anvils, blocks or forms […]
LaggingLagging is the finishing material (such as steel, aluminum or other materials) used to cover many types of insulation, especially on large flat surfaces such as boiler walls, flues, ducts, precipitators, selective catalytic reduction systems, baghouses, wind boxes or fans. Insulation and metal lagging of mechanical system components includes flat work, round work, pressure vessels […]
- Passenger Rail
Passenger RailSMART represents workers on Amtrak, the largest passenger rail operator in the United States, as well as other smaller regional and local passenger carriers. Rail remains one of the most sustainable and efficient ways of safely transporting travelers to their destination, and recent national legislation has reaffirmed its key role in national infrastructure going forward. […]
- Production / Manufacturing
Production / ManufacturingProduction and manufacturing is the creation or production of goods from components or raw material with the help of equipment, labor, machines and tools. The term may refer to a range of work, from handcraft to high-tech, but it is most commonly applied to industrial design, in which raw materials from the primary sector are […]
- Rail Mechanical
Rail MechanicalUnion sheet metal members work in freight and passenger rail transportation, including commuter railroads. They maintain and rebuild locomotives that move freight, long-distance passenger train equipment and equipment used in commuter rail service. Additionally, members of the sheet metal craft maintain heating and ventilation systems, as well as pipefitting and plumbing, within the railroad shops, […]
- Residential HVAC
Residential HVACHVAC stands for heating, ventilation, and air conditioning. As a residential HVAC technician, you will work on installing and servicing complete residential HVAC systems. You’ll install ductwork for a wide variety of residences including single-family homes, town homes and apartment buildings. You may also work on duct systems for existing buildings to remodel, upgrade or […]
- Service and Refrigeration
Service and RefrigerationAlmost everything we do indoors depends on a working heating and cooling system. These systems make buildings comfortable and safe. Demand for skilled technicians in this specialized field is high. As a service and refrigeration technician, you’ll work on a variety of job sites. You may install and test systems to ensure that they are […]
RoofingA roofer is a skilled tradesperson who installs a waterproof membrane on a building that has either a flat or sloped deck consisting of wood, steel or concrete. They may specialize in residential or industrial roofing. The most commonly used roofing product is a layer of asphalt paper embedded in hot asphalt up to four […]
ShipyardSMART members perform work in shipyards from coast to coast, including Pearl Harbor in Hawaii and the Ingalls Shipyard in Mississippi. Most, but not all, of the ships that members work on are vessels for the U.S. Navy. We build new ships from the ground up, and we also perform maintenance of the entire Navy […]
- Sign Fabrication & Installation
Sign Fabrication & InstallationAs a sign hanger and builder, your job includes installing, mounting, servicing and repairing signs in commercial, industrial and high-rise residential settings. Your duties include preparing poles, buildings, billboards and other structures for installations, and then mounting the signs. You also have a chance to showcase your creativity and skills in some of the most […]
- Indoor Air Quality and Energy Efficiency (TAB)
Indoor Air Quality and Energy Efficiency (TAB)Testing, adjusting, and balancing (TAB) is an important part of air and water delivery systems. TAB technicians make sure that air and water in heating and air conditioning systems are delivered efficiently, quietly and safely throughout a building. As a TAB technician, you will be responsible for working on air and water delivery systems to […]
Learn more about Indoor Air Quality and Energy Efficiency (TAB) »
- Transit & Commuter Rail
Transit & Commuter RailSMART represents workers on a number of major regional transit providers, including light and heavy rail carriers in major metropolitan areas nationwide. Rail remains one of the most sustainable and efficient ways of safely transporting travelers to their destination, and national legislation has reaffirmed its key role going forward as part of U.S. infrastructure, reducing […]
- Industrial and Shop Welding
Industrial and Shop WeldingWelding is the most common way of permanently joining metal parts. In this process, heat is applied to metal pieces which melts and fuses them to form a permanent bond. Because of its strength, welding is used in shipbuilding, automobile manufacturing and repair, aerospace and thousands of other manufacturing activities. Welding also is used to […]
YardmasterYardmasters are the traffic controllers of the yards and terminals in the railroad industry. Using computers and supervising switching equipment in the yard tower, they route trains and engines within the yard. The yardmaster reads switching orders and schedules to determine the time trains will arrive or depart, the sequence of movement and the routing […]
Become a SMART Member
Take the next step on your journey towards a rewarding career. Learn how you can become a SMART member.
Hear about the union directly from SMART members themselves.
Longtime Amtrak conductor Carol Jones — who is also a local chairperson with SMART-TD Local 1361 out of New Haven, Conn. — shares her story of coming up in the transportation industry and working as a pioneering woman in the passenger rail sector.