As 2025 gets fully underway, bringing with it a new set of challenges across the United States and Canada, the SMART Education Department continues to offer classes to SMART members and officers — helping local unions better represent members, and strengthening our union.
Effective Communication attendees
The Education Department held its Effective Communication I class in Phoenix, Arizona, during the week of January 13, 2025. Effective Communication I is focused on improving and applying public speaking skills by giving participants the opportunity to write, research and deliver speeches in front of the class. Participants worked individually and in groups to build informational and persuasive speeches on topics picked at random.
Effective communication is vital for activists of all kinds in our union — whether speaking at a union meeting, testifying to the importance of project labor agreements in front of a city council or speaking to organizing workers coming off the shop floor, communicating impactfully and persuasively can concretely benefit SMART members.
“Over the course of the class, the participants made noticeable improvements in their public speaking comfort level and delivery,” SMART International Instructor Richard Mangelsdorf reported.
Organizing I participants
SMART members traveled to Dallas, Texas, approximately one month later to attend the Education Department’s Organizing I class during the week of February 10. The class, completely redesigned for 2025, focused on developing practical competency in the skills and process required to successfully facilitate “bottom-up” organizing campaigns: equipping organizers with the ability to help workers unionize their workplaces and join SMART.
Throughout the week, participants worked in small “local” teams in a comprehensive enactment that mimicked a bottom-up campaign. Each group worked as an organizing team and role-played the workers at two fictional companies — Alpha and Beta Sheet Metal — based on character backgrounds provided for the simulation.
Organizing will be crucial to our union in the months and years ahead, and attendees approached the class with an appropriate level of intensity.
“Participants were genuinely engaged in the simulation and were observed organizing each other after hours, on their own time,” Mangelsdorf remarked. “Everyone did a fantastic job working with their groups and playing their parts.”
SMART Local 20’s Youth-to-Youth program paid dividends in Indianapolis, Ind., in early December 2024, where members and officers worked to highlight alleged anti-union behavior and win hundreds of thousands in backpay from Performance Mechanical Contracting, Inc (PMC). After the local filed four unfair labor practice charges with the National Labor Relations Board, the NLRB secured a settlement agreement with the contractor that saw PMC pay $459,758 to fired Local 20 workers.
The campaign began when PMC started hiring sheet metal workers. As part of Local 20’s organizing efforts, Local 20 Business Manager Trent Todd explained, eight members in the local’s Youth-to-Youth program applied to work at the company — and declared their union affiliation ahead of time. Those workers were not hired by the company. However, Todd added, two members that did not announce their Local 20 membership were hired. After starting at PMC, the members stated their union affiliation, and they were fired.
Local 20 acted swiftly, filing a complaint that, according to the NLRB, “alleged that the employer unlawfully refused to hire or consider for hire eight applicants and fired two employees because they engaged in union activities, interrogated employees and promulgated an unlawful rule.”
And in December, the NLRB announced the settlement. Along with backpay, PMC agreed to cease and desist from unlawful conduct and to post, read and email a notice of employee rights to its workers.
“Every worker in this country has the right to organize a union, and we at Local 20 will always fight to defend that right,” Todd said. “I am proud of the work our organizing department performed on this campaign. PMC illegally refused to hire qualified applicants because of their union affiliation. This settlement is evidence that rank-and-file organizing has a direct impact on our industry.”
“It is unlawful for an employer to refuse to hire applicants — or fire workers — because of their support for a union,” said [NLRB] Region 25 Regional Director Patricia Nachand in the NLRB’s press release. “I’m proud of Region 25 staff for securing this strong settlement that makes whole the victims of the unfair labor practices.”
Florida is a so-called “right-to-work” state, where unions consistently weather anti-worker attacks from corporate-beholden lawmakers seeking to weaken our collective bargaining power. But that hasn’t stopped SMART Local 435 (Jacksonville, Fla.) from organizing. And in June, Local 435 successfully signed PreCast Florida, a concrete manufacturing company that works alongside sheet metal shops, to a fabrication contract.
“All workers should have representation and benefits,” said Local 435 Business Manager Lance Fout when announcing the new signatory.
Local 435 Business Manager Lance Fout, standing, third from left, with PreCast Florida workers.
The signatory campaign at PreCast emerged from Local 435’s relationship with another one of its union contractors, Southern State Duct Masters, which signed with the local in 2022.
“Southern State has been very satisfied, and the company has been growing,” Fout explained. “Since they signed, they’ve got a new laser machine, a spiral machine, a new building; they’ve been thriving.”
Southern State owner Ashley Moore’s brother and sister-in-law purchased a concrete precast company shortly after, renaming it PreCast Florida. Despite the ownership and name change, PreCast had major problems with employee recruitment and retention, Fout explained, primarily due to a lack of benefits.
That’s when Moore suggested that PreCast contact Local 435.
“They weren’t sure what that would look like, but they were open to the idea,” Fout recalled.
Local 435 took the initiative, meeting with management and workers and explaining the benefits of working union. (The employees were shocked by what they stood to gain, Fout said.) From there, the process was simple: Local 435 wrote up a production agreement that included healthcare, a 401(k) plan, vacation and holiday pay, and the company gave all its employees a pay raise to cover the cost of union dues.
PreCast Florida officially signed with the local on June 1, and the union advantage is already making itself felt for workers at the shop.
“They’re ready to start making doctor’s appointments, I know that,” Fout said.
Local 435’s newest production members manufacture concrete light poles, picnic tables, construction castings and ornamental structures, displaying the same craftsmanship and artistry as their brothers and sisters working directly with sheet metal. Moreover, Fout said, the Local 435 members at Southern State Duct Masters are fabricating some of the metal forms that PreCast workers will use for their concrete molds, creating more work hours for members at both shops.
“It’s slightly outside the normal scope of work, but we’ve got a good relationship with the employer, a strong contract, and the employees are happy,” he concluded.
Working families across North America continue to bear the brunt of the climate crisis, from extreme heat and natural disasters to poor air quality caused by wildfire smoke. The Canadian government is pursuing aspirational green economy goals in response — and SMART Canada is working to take advantage, organizing and recruiting to make sure the provinces’ sustainable future is union made.
“Transitioning Canada’s workforce to net-zero and ensuring our members receive the skills required to lead the change — without losing jobs — is critical to our economy,” said SMART Director of Canadian Affairs Chris Paswisty.
To that end, SMART Canada recently targeted potential recruits across the nation with a digital advertising campaign. Students and guidance counselors received a video introducing them to the skilled trades, with a link to SMART’s Canadian website providing information on how to get involved. The video proclaims: “This is OUR time, so think green, think clean, think SMART” — emphasizing that a new focus on green industries provides bountiful career opportunities.
“We see the worsening effects of climate change every year,” Paswisty added. “Taking action isn’t just about the future of our planet and the world we leave behind for the next generation. This is about providing for our members, both today and tomorrow.”
The Canadian government’s current goal is to achieve net-zero carbon emissions, as a society, by the year 2050. Doing so will require a massive, nationwide effort — one that will rely largely on SMART’s skilled sheet metal workers and roofers. SMART Canada’s new apprenticeship web page underlines that fact, making clear that our green energy future will create plenty of jobs.
“Our sheet metal workers fabricate and install proper ventilation and air filtering systems, ensuring the overall health and energy efficiency of schools, offices, hospitals, factories, nuclear plants and homes,” said Paswisty. “Our architectural and roofing members play a crucial role in the building envelope, again helping structures operate efficiently, and they install green roofing that helps reduce greenhouse gases and improve air quality. Canada needs our members to complete the green transition.”
Union workers are being helped by political action. The Government of Canada’s 2023 federal budget featured a far-reaching focus on Canada’s green economy, including broadened investment in private-sector-led infrastructure, strong responses to the U.S. Inflation Reduction Act and much more. Perhaps most importantly, the budget tied green tax incentives to one of the strongest definitions of prevailing wage Canada has ever seen — one that incorporates union compensation, benefits and pension contributions, helping create good-paying union jobs as Canada transitions to sustainable energy.
In addition, Canada’s Building Trades Unions (CBTU) are taking steps to make sure today’s workers aren’t left behind. Funded by Employment and Social Development Canada’s Union Training and Innovation Program (UTIP) — which SMART Canada and the CBTU lobbied for extensively — CBTU’s “Building It Green” national training program aims to integrate climate literacy into already existing construction trades education and training, helping apprentices, journeypersons, inspectors and training instructors take on the pressing concerns of climate change. SMART Local 280 (Vancouver, B.C.) President and Training Coordinator Jud Martell helped develop the trade-specific curriculum for SMART members.
There’s no questioning the fact that the climate crisis is, in fact, a crisis, Paswisty added. But meeting the challenge head-on provides a way forward, both for our communities and for SMART members.
“We are ready to grow and meet the demand by welcoming Canadians into the skilled trades, and we will collaborate with the government to continue driving Canadians towards a career in the trades,” he concluded.
The SMART Education Department held its Organizing II class in Chicago, Ill., during the week of May 13th. Organizing II focuses on strategic research and application and dives deeper into the strategies and tactics learned in Organizing I, such as salting, voluntary/internal organizing committees, and top-down, bottom-up and pressure campaigns.
Throughout the department’s three-class organizing sequence, participants develop, revise and initiate an organizing plan in consultation with their business managers. In Chicago, participants worked together to research their companies and began putting together detailed organizing plans focused specifically on their selected companies. Each of the 26 attendees presented the research they found on their companies and the organizing strategies they plan to implement. They were also the first group to receive the new Herrmann Whole Brain assessment and training to help them understand how the way people think can impact their success as organizers.
“A special thank you to the SMART Strategic Campaigns Department for supplying research materials for each participant for their selected companies,” said SMART International Instructor Richard Mangelsdorf.
Attendees will continue their work in December in Organizing III, where they will explore the final component for their organizing plans: how to effectively impact their selected companies through partnerships with community, political and economic organizations.
SMART members across North America are living in extraordinary times. And nowhere are these extraordinary times, with all their challenges and opportunities, better exemplified than in Faribault, Minnesota, a town of approximately 25,000 people and the home of SMART Local 480.
An American flag flies over the shop floor as Local 480 members work at Daikin Applied.
In Faribault and nearby Owatonna, money from laws passed by the Biden administration has spurred a surge in demand at commercial HVAC manufacturer Daikin Applied, leading to an equivalent increase in workforce needs. Local 480, which represents production members, has responded by putting the pedal to the metal: organizing, recruiting and concocting innovative solutions to make sure they have the workers they need — both today, and for the long term.
“We’re growing way faster than anybody would’ve ever expected,” said Local 480 Business Manager Donavan Vierling.
Meeting the challenge
Approximately three years ago, Local 480 had 849 members across its signatory shops: Daikin Applied in Faribault and Owatonna, and Crown Cork and Seal in Faribault. Today, the local has around 1,250 members — and it’s expected to need 250 more at Daikin by the end of 2024.
“Our Daikin shops have really started to grow, especially with the money out there for COVID relief, from the CHIPS and Science Act, the infrastructure bill. The company has seen huge growth, and they’ve put a lot of money in their plants, technology, things like that,” said Local 480 Subsidized Organizer Billy Dyrdahl, a third-generation sheet metal worker.
With the need for workers showing no signs of stopping, Dyrdahl and Local 480 have pulled out all the organizing stops: hand billing during shift changes at nonunion production shops, visiting workers at manufacturing plants that are closing, flyering at gas stations and much more. They’ve also worked with the company on retention efforts, ensuring new hires know all the benefits provided by Daikin and by their union. Dyrdahl and the local even went so far as to contract with Strive Staffing, an agency that provides gateways to union jobs like those at the Minnesota Vikings and Twins stadiums, to reach potential new hires in the Twin Cities area.
The effort to meet Daikin’s demand has been a union-wide one. SMART Local 10, based out of the Twin Cities metro, has collaborated with Local 480 on various canvassing and flyering operations, including to fill workforce needs at Daikin. Plus, by working with SMART International Organizer Dan Kortte, Local 10 Business Manager Matt Fairbanks, Organizer Paul Martin and others, Local 480 recently helped Daikin complete a time-sensitive welding job by bringing on several Local 10 sheet metal workers from greater Minneapolis/St. Paul.
“The company originally figured it was going to be about a three-month project,” Vierling recalled. “These guys showed their skill and basically were done in half the time [Daikin] expected.”
The collaboration between Local 10 and Local 480 shows the industry-spanning solidarity of our union. It’s also helped provide new career pathways for SMART members across the state: Dyrdahl said Local 480 has worked with Local 10 to welcome building trades sheet metal workers who were seeking to work in a production environment.
Welcoming all members
Bringing new workers into Daikin is one thing; ensuring that the latest Local 480 members stay there is something else entirely.
“How do you onboard people and not turn everything into a complete revolving door? … Our challenge, as a union, is to make [new] people feel welcome,” Vierling explained.
For years, the demographics of Local 480 and the Daikin workforce were largely white and male. In recent decades, though, Faribault and Owatonna have welcomed a growing number of Latino/ Hispanic people and immigrants from Somalia, and the sheet metal industry at large has made strides to bring more women into the trade. Local 480 has acted accordingly – and in the true spirit of unionism — to make sure those workers have a better life.
“I’m seeing it right now: Daikin is growing, diversity-wise,” said Mustafa Jama, a Somali immigrant and 21-year SMART member. “They’re hiring all kinds of people, it doesn’t matter who you are. My department barely had female workers [when I started] … now, all through shifts, you will see at least 50% women, which is a good thing.”
This growth can take many forms, Jama, Vierling and Dyrdahl explained. One example: The Islam-practicing Somali American workers at Daikin originally ran into obstacles with management around break times and scheduling that accommodated their religious practice, which includes daily prayers and fasting during the holy month of Ramadan. Local 480 stood up for their newest members the same way they would for workers of any faith — negotiating with the company to devise break time flexibility and shift-scheduling that gives Muslim members the ability to break their fast at sundown during Ramadan, and including contract provisions that allow those same members to use time off to observe their religion.
Vierling and Dyrdahl are also supporting Recording Secretary Stephanie Bottke’s nascent efforts to form a Local 480 Women’s Committee — a development that will help women across all signatory shops gain a stronger support network (and assist as the local recruits more women moving forward). Bottke, a member of the SMART Recruitment and Retention Council, was inspired to take action by conversations with fellow SMART sisters across the union and by her own experience in the trade. Her early years were somewhat isolated, she said, particularly when she was pregnant and a working mother.
“I personally started on the shop floor at 19 years old. I raised a family on the shop floor,” Bottke recalled. “There weren’t resources available, or at least none that I knew of … about what was available to me as I was raising a family. The basic needs of nursing, time off work, those types of things.”
She hopes the Local 480 Women’s Committee will help provide her union sisters with mentors to turn to — and strengthen overall solidarity at the local by helping with recruiting and retention.
“Women come into our buildings not knowing that there are other women that are going to be supportive, and through a women’s committee we can definitely establish that support system,” Bottke said. “And I think through the women’s committee and establishing those early connections, it will help our general membership see that we can be stronger when we’re connected as a whole.”
Such changes are not without challenges. Jama, now a team lead, faced unacceptable discrimination when he first started as a coil assembler back in 2000 — and similar incidents have been reported more recently. In the same vein, some of Bottke’s first attempts at spreading awareness about the newly formed women’s committee were met with confusion at best, derision at worst.
But support from local union representatives and leaders has helped both Jama and Bottke continue on their trailblazing paths — and Dyrdahl, Vierling, Jama and Bottke all say that overcoming those difficulties and pursuing inclusive growth can only help Local 480 win stronger protections for all members moving forward.
“There’s a change, but that change came with sacrifice. People spoke up, and there were policy changes,” Jama emphasized.
“Having our local grow helps in all types of ways — including financially,” Dyrdahl added. “We can spend on lawyers when we need them for certain things. We are able to spend money to support our negotiating committee to really build up our contracts.”
Moving forward, Daikin continues to grow and require more workers. Local 480 is organizing accordingly, spreading the word to anyone who will listen: The union life is a better one for you and your family.
“Sometimes, union’s a bad word until people come and see what our benefit packages are and our wages,” Dyrdahl said. “Once we get them in the local, they’re pretty happy with it.”
In Central Ohio, megaprojects are creating previously unheard-of amounts of work for SMART Local 24 members — putting sheet metal workers on jobsites, such as Intel’s chip factories, and creating urgent staffing needs. That’s a good problem to have, and it’s helping Local 24 recruit newly arrived migrant workers: giving them a pathway to the union-made American dream and strengthening SMART for the long haul.
“These projects are putting our members on the job, but they’re also giving us the chance to get out in our communities, bring people in and grow,” said Local 24 Business Manager/Financial Secretary- Treasurer Rodney French. “We’re proud to give our newest neighbors a shot at a career in our trade, and when we bring them onto the job, our members benefit. It’s been a great success.”
A Reuters article in May sent reporters to Columbus, Ohio, one of the fastest-growing cities in the United States, to chronicle how local unions are working to recruit and retain more and more members to build chip plants, EV battery factories and other megaprojects. Spurred by federal legislation like the Bipartisan Infrastructure Law, CHIPS and Science Act and Inflation Reduction Act, huge jobs are popping up left and right — and producing more open positions than locals can fill right away. In response, unions like Local 24 are organizing like never before, offering opportunities to any and all Ohioans willing to do the work.
One of those new Ohioans, Local 24 apprentice Jorge Herrera, is an asylum seeker who fled political violence in Nicaragua. His wife and children still live there, he told Reuters, and he hopes to bring them stateside if he’s awarded asylum. While Herrera doesn’t speak much English — another Spanish-speaking Local 24 apprentice, Sofia Mattern Mondragon, is able to help a bit on the jobsite — he has welding experience and was able to pass the apprenticeship test by using a translation app. Now, with a livable wage and union-won benefits, he can focus on learning the trade and building our country’s future alongside his fellow members.
Another new Local 24 apprentice, 45-year-old Ronal Pinto, previously worked in a Venezuelan aluminum foil factory as a mechanical engineer, according to Reuters. He fled for Chile, then four years later left to seek asylum in the U.S., landing in Columbus.
“The first two years were difficult, he said, with a string of temporary, low-paid jobs. Now, he feels like he has made it,” Reuters reported. “… On Saturdays, Pinto attends English classes at a nearby college. He is far from fluent, he said, but is working hard to improve. A few of his coworkers are trying to learn some Spanish to communicate with him, too, he said.”
Anti-worker forces often try to divide unions and workers by spreading false information about our brothers and sisters who come from other countries, including the pernicious lie that migrant workers steal jobs from Americans. The facts say otherwise. According to the Brookings Institution’s Tara Watson, referenced in the Reuters article, new migrant workers are actually expanding the American workforce: helping our economy grow without increasing inflation.
Moreover, French said, the lived experience of union members in Ohio tells an entirely different story than the one spun by anti-union and anti-immigrant entities. Despite differences in backgrounds, places of origin and languages spoken, workers like Herrera and Pinto are on the job side-by-side with their union brothers and sisters, working just as hard to get things done (and putting valuable contributions into local pension funds). It speaks to the core value and purpose of our union: United we bargain, divided we beg.
By bringing workers like Herrera and Pinto into SMART, we can only grow stronger, and it is imperative that locals take the steps to do just that: producing multilingual recruiting materials, partnering with local immigrant assistance organizations and much more. Most importantly, we need to make sure all members feel welcomed at the jobsite and in the union hall.
As 60-year-old Local 24 journey-worker Tim Lyman told Reuters, “… while communication can be tricky, ‘if they want to learn, I’ll teach them.’”
Florida is a so-called “right-to-work” state, where unions consistently weather anti-worker attacks from corporate-beholden lawmakers seeking to weaken our collective bargaining power. But that hasn’t stopped SMART Local 435 (Jacksonville, Fla.) from organizing. And in June, Local 435 successfully signed PreCast Florida, a concrete manufacturing company that works alongside sheet metal shops, to a fabrication contract.
“All workers should have representation and benefits,” said Local 435 Business Manager Lance Fout when announcing the new signatory.
Local 435 Business Manager Lance Fout, standing, third from left, with PreCast Florida workers.
The signatory campaign at PreCast emerged from Local 435’s relationship with another one of its union contractors, Southern State Duct Masters, which signed with the local in 2022.
“Southern State has been very satisfied, and the company has been growing,” Fout explained. “Since they signed, they’ve got a new laser machine, a spiral machine, a new building; they’ve been thriving.”
Southern State owner Ashley Moore’s brother and sister-in-law purchased a concrete precast company shortly after, renaming it PreCast Florida. Despite the ownership and name change, PreCast had major problems with employee recruitment and retention, Fout explained, primarily due to a lack of benefits.
That’s when Moore suggested that PreCast contact Local 435.
“They weren’t sure what that would look like, but they were open to the idea,” Fout recalled.
Local 435 took the initiative, meeting with management and workers and explaining the benefits of working union. (The employees were shocked by what they stood to gain, Fout said.) From there, the process was simple: Local 435 wrote up a production agreement that included healthcare, a 401(k) plan, vacation and holiday pay, and the company gave all its employees a pay raise to cover the cost of union dues.
PreCast Florida officially signed with the local on June 1, and the union advantage is already making itself felt for workers at the shop.
“They’re ready to start making doctor’s appointments, I know that,” Fout said.
Local 435’s newest production members manufacture concrete light poles, picnic tables, construction castings and ornamental structures, displaying the same craftsmanship and artistry as their brothers and sisters working directly with sheet metal. Moreover, Fout said, the Local 435 members at Southern State Duct Masters are fabricating some of the metal forms that PreCast workers will use for their concrete molds, creating more work hours for members at both shops.
“It’s slightly outside the normal scope of work, but we’ve got a good relationship with the employer, a strong contract, and the employees are happy,” he concluded.
SMART members across North America are living in extraordinary times. And nowhere are these extraordinary times, with all their challenges and opportunities, better exemplified than in Faribault, Minnesota, a town of approximately 25,000 people and the home of SMART Local 480.
An American flag flies over the shop floor as Local 480 members work at Daikin Applied.
In Faribault and nearby Owatonna, money from laws passed by the Biden administration has spurred a surge in demand at commercial HVAC manufacturer Daikin Applied, leading to an equivalent increase in workforce needs. Local 480, which represents production members, has responded by putting the pedal to the metal: organizing, recruiting and concocting innovative solutions to make sure they have the workers they need — both today, and for the long term.
“We’re growing way faster than anybody would’ve ever expected,” said Local 480 Business Manager Donavan Vierling.
Meeting the challenge
Approximately three years ago, Local 480 had 849 members across its signatory shops: Daikin Applied in Faribault and Owatonna, and Crown Cork and Seal in Faribault. Today, the local has around 1,250 members — and it’s expected to need 250 more at Daikin by the end of 2024.
“Our Daikin shops have really started to grow, especially with the money out there for COVID relief, from the CHIPS and Science Act, the infrastructure bill. The company has seen huge growth, and they’ve put a lot of money in their plants, technology, things like that,” said Local 480 Subsidized Organizer Billy Dyrdahl, a third-generation sheet metal worker.
With the need for workers showing no signs of stopping, Dyrdahl and Local 480 have pulled out all the organizing stops: hand billing during shift changes at nonunion production shops, visiting workers at manufacturing plants that are closing, flyering at gas stations and much more. They’ve also worked with the company on retention efforts, ensuring new hires know all the benefits provided by Daikin and by their union. Dyrdahl and the local even went so far as to contract with Strive Staffing, an agency that provides gateways to union jobs like those at the Minnesota Vikings and Twins stadiums, to reach potential new hires in the Twin Cities area.
The effort to meet Daikin’s demand has been a union-wide one. SMART Local 10, based out of the Twin Cities metro, has collaborated with Local 480 on various canvassing and flyering operations, including to fill workforce needs at Daikin. Plus, by working with SMART International Organizer Dan Kortte, Local 10 Business Manager Matt Fairbanks, Organizer Paul Martin and others, Local 480 recently helped Daikin complete a time-sensitive welding job by bringing on several Local 10 sheet metal workers from greater Minneapolis/St. Paul.
“The company originally figured it was going to be about a three-month project,” Vierling recalled. “These guys showed their skill and basically were done in half the time [Daikin] expected.”
The collaboration between Local 10 and Local 480 shows the industry-spanning solidarity of our union. It’s also helped provide new career pathways for SMART members across the state: Dyrdahl said Local 480 has worked with Local 10 to welcome building trades sheet metal workers who were seeking to work in a production environment.
Welcoming all members
Bringing new workers into Daikin is one thing; ensuring that the latest Local 480 members stay there is something else entirely.
“How do you onboard people and not turn everything into a complete revolving door? … Our challenge, as a union, is to make [new] people feel welcome,” Vierling explained.
For years, the demographics of Local 480 and the Daikin workforce were largely white and male. In recent decades, though, Faribault and Owatonna have welcomed a growing number of Latino/ Hispanic people and immigrants from Somalia, and the sheet metal industry at large has made strides to bring more women into the trade. Local 480 has acted accordingly – and in the true spirit of unionism — to make sure those workers have a better life.
“I’m seeing it right now: Daikin is growing, diversity-wise,” said Mustafa Jama, a Somali immigrant and 21-year SMART member. “They’re hiring all kinds of people, it doesn’t matter who you are. My department barely had female workers [when I started] … now, all through shifts, you will see at least 50% women, which is a good thing.”
This growth can take many forms, Jama, Vierling and Dyrdahl explained. One example: The Islam-practicing Somali American workers at Daikin originally ran into obstacles with management around break times and scheduling that accommodated their religious practice, which includes daily prayers and fasting during the holy month of Ramadan. Local 480 stood up for their newest members the same way they would for workers of any faith — negotiating with the company to devise break time flexibility and shift-scheduling that gives Muslim members the ability to break their fast at sundown during Ramadan, and including contract provisions that allow those same members to use time off to observe their religion.
Vierling and Dyrdahl are also supporting Recording Secretary Stephanie Bottke’s nascent efforts to form a Local 480 Women’s Committee — a development that will help women across all signatory shops gain a stronger support network (and assist as the local recruits more women moving forward). Bottke, a member of the SMART Recruitment and Retention Council, was inspired to take action by conversations with fellow SMART sisters across the union and by her own experience in the trade. Her early years were somewhat isolated, she said, particularly when she was pregnant and a working mother.
“I personally started on the shop floor at 19 years old. I raised a family on the shop floor,” Bottke recalled. “There weren’t resources available, or at least none that I knew of … about what was available to me as I was raising a family. The basic needs of nursing, time off work, those types of things.”
She hopes the Local 480 Women’s Committee will help provide her union sisters with mentors to turn to — and strengthen overall solidarity at the local by helping with recruiting and retention.
“Women come into our buildings not knowing that there are other women that are going to be supportive, and through a women’s committee we can definitely establish that support system,” Bottke said. “And I think through the women’s committee and establishing those early connections, it will help our general membership see that we can be stronger when we’re connected as a whole.”
Such changes are not without challenges. Jama, now a team lead, faced unacceptable discrimination when he first started as a coil assembler back in 2000 — and similar incidents have been reported more recently. In the same vein, some of Bottke’s first attempts at spreading awareness about the newly formed women’s committee were met with confusion at best, derision at worst.
But support from local union representatives and leaders has helped both Jama and Bottke continue on their trailblazing paths — and Dyrdahl, Vierling, Jama and Bottke all say that overcoming those difficulties and pursuing inclusive growth can only help Local 480 win stronger protections for all members moving forward.
“There’s a change, but that change came with sacrifice. People spoke up, and there were policy changes,” Jama emphasized.
“Having our local grow helps in all types of ways — including financially,” Dyrdahl added. “We can spend on lawyers when we need them for certain things. We are able to spend money to support our negotiating committee to really build up our contracts.”
Moving forward, Daikin continues to grow and require more workers. Local 480 is organizing accordingly, spreading the word to anyone who will listen: The union life is a better one for you and your family.
“Sometimes, union’s a bad word until people come and see what our benefit packages are and our wages,” Dyrdahl said. “Once we get them in the local, they’re pretty happy with it.”
In Georgia, so-called “right-to-work” laws make it hard for unions to organize and retain members, particularly when language barriers in the workplace already present challenges. Despite such obstacles, though, SMART Local 85 (Atlanta, Ga.) has made big inroads at Price Industries, where approximately 70% of the workforce speaks Vietnamese as a first language.
“A new approach to internal organizing has been key to this success,” said SMART Director of Production Workers Dave Goodspeed.
“We were able to hire — from our own ranks — a Vietnamese speaker, Donson Ha,” Goodspeed explained, “and he’s a firecracker.”
Anti-union right-to-work laws allow members to opt out of paying union dues, making the inability to communicate effectively to an entire workforce potentially devastating to both workers and local unions. That was especially true at Price in Georgia: Local 85 was unable to convey the union difference and best represent its members, and workers were cautious about seeking representation from those they literally couldn’t understand.
“For a long time, Price Industries has been a hard nut to crack in terms of signing new members, primarily because Price has made a practice of hiring so many different nationalities,” Goodspeed said.
“They have people who speak English, Spanish, Vietnamese, Burmese, Cambodian, and the largest population of workers down there — probably 50% — are Vietnamese,” added SMART International Production Organizer Sharon Walker.
Local 85 Shop Steward Rich Manh Bui (left)Local 85 Shop Steward Hai Ngo (sitting)
Until recently, only around 20–25% of Price workers had signed up with the union, Walker said, and the lack of representation had material consequences. One example: The company would post mandatory overtime notices to its bulletin boards in English exclusively, making it difficult for non-English-speaking workers who may have missed the announcement from their shop lead to know what was required of them. And in the event that a worker who didn’t speak English faced discipline, they often didn’t know how to go to their union for help.
“I didn’t know about unions until I met Sharon, and she explained to me … what a union is,” said Vietnamese-speaking Shop Steward Rich Manh Bui.
“Before, nobody represented them, and that’s why Vietnamese [workers] didn’t know anything about a union,” added fellow Shop Steward Hai Ngo. “Even when they joined a union, and they had a problem, they don’t know where they’re going — they don’t know who they’ve got to ask.”
Donson Ha
That’s where Ha and shop stewards like Bui and Ngo entered the equation. Local 85 and SMART International representatives realized they had to do more to gain the trust of the Price workforce, and in the spirit of true trade unionism, they looked to the rank-and-file for leadership. Ha, a 10-year Local 85 member, came from the building trades side of the industry — but after seeing the number of Vietnamese workers in production, especially older workers, he was motivated to change job titles.
Since Local 85 hired Ha as a subsidized production organizer, the percentage of organized workers has approximately doubled.
“I’m very happy to organize, to stand up for Vietnamese people, because they didn’t understand the union; they don’t speak English, and they didn’t know how strong it is to be a union member,” said Ha. “My job is to help them understand how it works, how the union helps people.”
