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At the jobsite, senior members of the crew often tell us how important it is to speak up if we see an unsafe act. We all want to return home in the same condition we arrived. But when we fail to look out for one another while performing our work, incidents happen, and these can have lasting and devastating effects.

The same goes for workplace behavior. SMART wants our members to speak up for them­selves and others when they are uncomfortable or witness others who are in the compromising posi­tion of being bullied or harassed. As with safety, it is crucial to create a culture that encourages members to say something when they observe harassment or bullying. We all deserve to return home from work unharmed — physically, mentally and socially.

In fact, discrimination and harassment on construction sites can endanger the physical safety of members on the job. Due to the dangerous nature of our work, you need to be able to trust that the member next to you will keep you safe. If your coworker is harassing you, it is hard to trust that they will ensure your safety.

As members of SMART, we have the moral duty to ensure the safety and well-being of our fellow members and to encourage each other and build morale while on the job. The concept of a workplace free of harassment and discrimination should be owned by each member at every worksite. Intervention is an effective tool to curb and hopefully eliminate harassment and bullying in the workplace.

With all this in mind, SMART announced the expansion of the I Got Your Back Campaign — “Speak Up, Speak Out” in May. We seek to create and reinforce a culture where members Speak Up, Speak Out when they see something wrong. Therefore, we ask every member to do the following:

1. If you witness a fellow member being bullied, harassed, discrim­inated against or mistreated on the job, please Speak Up, Speak Out.

2. If you are being bullied, harassed, discriminated against or mistreated on the job, please Speak Up, Speak Out if you are comfortable doing so, or ask a trusted ally for help.

What does it mean to Speak Up, Speak Out? This can take many forms depending on the situation:

  • Ask the offender to stop. Here are some examples of things you can say: “This needs to stop right now.” “This is wrong, and you need to stop.” “This is not right. Leave [name] alone.”
  • Ask the individual if they are okay and if they would like to report this incident. Emphasize that they did not deserve to be treated this way and that you have their back.
  • Approach other bystanders and encourage them to Speak Up, Speak Out. Every voice matters, and there is power in numbers.
  • If you are not comfortable saying something in the moment, you can report the incident to your union rep or the employer.

In turn, we ask all of our union officials to commit to the following:

  1. Ensure each of our members receives the best quality union representation when they are facing harassment, bullying, discrimination or mistreatment on the job.
  2. Ensure there is no retaliation for speaking up and reporting an issue. Communicate repeatedly with your members that retalia­tion is not tolerated, ask members to report retaliation if it occurs, and take swift and decisive action if a member is retaliated against for speaking up.

This campaign expansion is designed to encourage our members to intervene when bullying or harassment occurs on the jobsite with the same sense of urgency as if a fellow member were facing unsafe work conditions. We believe the expansion of the I Got Your Back Campaign will help ensure this practice becomes universal throughout our union.

In 2021, SMART launched the I Got Your Back Campaign, which celebrates the many great mentors and allies in our membership and reinforces member solidarity throughout our great union. Today, SMART announced the expansion of the I Got Your Back Campaign — “Speak Up, Speak Out.”  

We seek to create and reinforce a culture where members Speak Up, Speak Out when they see something wrong. Therefore, we ask every member to do the following:  

  1. If you witness a fellow member being bullied, harassed, discriminated against or mistreated on the job, please Speak Up, Speak Out.  
  2. If you are being bullied, harassed, discriminated against or mistreated on the job, please Speak Up, Speak Out if you are comfortable doing so, or ask a trusted ally for help.  

What does it mean to Speak Up, Speak Out? This can take many forms depending on the situation:  

  • Ask the offender to stop. Here are some examples of things you can say: “This needs to stop right now.” “This is wrong, and you need to stop.” “This is not right. Leave [name] alone.” 
  • Ask the individual if they are okay and if they would like to report this incident. Emphasize that they did not deserve to be treated this way and that you have their back. 
  • Approach other bystanders and encourage them to Speak Up, Speak Out. Every voice matters, and there is power in numbers.  
  • If you are not comfortable saying something in the moment, you can report the incident to your union representative or the employer.

In turn, we ask all of our union officials to commit to the following: 

  1. Ensure each of our members receives the best quality union representation when they are facing harassment, bullying, discrimination or mistreatment on the job. 
  2. Ensure there is no retaliation for speaking up and reporting an issue. Communicate repeatedly with your members that retaliation is not tolerated, ask members to report retaliation if it occurs, and take swift and decisive action if a member is retaliated against for speaking up.  

This campaign expansion is designed to encourage our members to intervene when bullying or harassment occurs on the jobsite with the same sense of urgency as if a fellow member were facing unsafe work conditions. We believe the expansion of the I Got Your Back Campaign will help ensure this practice becomes universal throughout our union.  

A Local 16 member holds a piece of metal dedicated to Carrie Barber.

Chelsey Bus recently graduated from her apprenticeship at Local 16 in Portland, Oregon. During her five years of training, she experienced much of the same adversity that other women in the trades face; although SMART has made great strides to recruit and retain women, they remain a minority of the membership. That’s what makes stories of “I Got Your Back” solidarity – including Bus’s – so vital for the growth of our union.

When Bus began her apprenticeship, she said her duties involved menial work, like moving materials. But she began to see a shift in her job responsibilities around the time she was assigned to work at General Sheet Metal in Clackamas, Oregon, on an architectural sheet metal job.

“I didn’t have a lot of experience working on the architectural side,” explained Bus. “So I was kind of surprised when I was given the assignment.”

Nevertheless, Bus thrived. Over the course of her apprenticeship, she worked in residential HVAC, commercial HVAC, TAB, a mechanical shop and an architectural shop.

While working on an architectural project at General Sheet Metal, her friend and project manager, Carrie Barber, passed away unexpectedly.

“During that period, immediately after he passed away, people started telling me that he had gone to bat for me. He stuck his neck out and believed in me and got me placements. I had no idea,” Bus said. “His encouragement and faith in me were really touching. He had my back; I didn’t even know it.”

Bus said Barber’s faith in her was inspiring, and she plans to pay it forward – both on and off the job.

“I plan to make an effort to be that person for others,” she said. “I want everyone to experience that level of support, that same feeling that I’ve got your back.”

Adriana Farren has always been into numbers. She earned a bachelor’s degree in human resources with a minor in finance and worked in the front office of the former Sheet Metal Workers Local 41 in Puerto Rico before moving to Pennsylvania in 2011.

This was where her life took a much different turn, and it all started with a job working in the office of Comprehensive Test and Balance in Dover, Pa.

After two years overseeing Farren working in the office — reading plans, going over forms and entering data — Todd Walter, owner of the company, approached her with a question: Would you be interested in becoming an apprentice?

“I said, ‘yes.’ Then, he said, ‘You’ll have great benefits,’ and I said, ‘yes’ twice,” Farren recalled with a laugh. “By looking at the reports, I thought it would be a career I would be interested in.”

The first lesson: integrity and honesty are important in testing, adjusting and balancing (TAB).

Walter saw Farren working on bids and learning the necessary drawings, documentation and paperwork, and he offered her the chance to have a career instead of a job. A second-generation sheet metal worker, Walter also took the opportunity to guide Farren through the process and mentor her as others had mentored him.

The first lesson: integrity and honesty are important in testing, adjusting and balancing (TAB), he said.

“No matter what you do, they have to believe what you tell them. Adriana had good personal skills. She had the insight. She is very smart, and she was at the top of her class. She fit the bill,” Walter added. “It’s something my father said a long time ago — you can have a job, or you can put your head into it and make it a career.”

During the first two years of her apprenticeship at SMART Sheet Metal Local 19 (Central Pa.), Farren knew she wanted to do testing, adjusting and balancing. So, at night, she took air and water classes and was certified as a technician in 2015 while she was still an apprentice.

Since her graduation in 2017, Farren has continued to gain certifications. She said testing keeps the skills fresh in her mind. To date, she holds a welding certification in addition to duct leakage testing and high-efficiency particulate air (HEPA) testing.

“It’s a continuous learning process. I want to continue learning more about the balancing concept. I like to learn new things every day.”

– Local 19 member Adriana Farren

“It’s a continuous learning process. I want to continue learning more about the balancing concept. I like to learn new things every day. I would like to expand my knowledge in different areas related to TAB,” she said. “Having a certification shows people you’re certified in that concept and you know what you’re doing. In order to be a TAB tech, you don’t have to have the certification, but if you do, it proves you know what you’re doing.”

Knowledge, in Farren’s case, was definitely powerful. Although she took English classes on her native island of Puerto Rico, it was her second language. Being the only female balancer at Comprehensive Test and Balance — something Walter would like to see change — has its challenges, but all the challenges she’s faced have been nothing she can’t handle, she said.

“Back when I was in college, I thought I wanted to look after the employees and watch over them from a human resources point of view,” Farren said. “Looking back, 12 years later, that would have been very boring for me. I would have had to be in an office with the same four walls. No offense to the people who do it, but I like the fact I’m always somewhere different and learning something new.”

Walter took a chance asking Farren if she would be interested in a career. Now, as a full-time balancer at Comprehensive Test and Balance, she sees how her love of numbers led her to the career she now has. An interest in math, problem solving and finance isn’t relegated to an office and four walls. Those interests also can lead outside to various locations, continuous learning and a skill set that can last a lifetime.

“If you think you can do it, give it a try,” Farren said. “You don’t lose anything by trying, not just in this career, but anything. Trust your gut feeling. If you think you can do it, you probably can.”

Adriana Farren has always been into numbers. She earned a bachelor’s degree in human resources with a minor in finance and worked in the front office of the former Sheet Metal Workers Local 41 in Puerto Rico before moving to Pennsylvania in 2011.

This was the point where her life took a much different turn, and it all started with a job working in the office of Comprehensive Test and Balance in Dover, Pennsylvania.

After two years overseeing Farren working in the office, reading plans, going over forms and entering data, Todd Walter, owner of the company, approached her with a question: would you be interested in becoming an apprentice?

“I said, ‘yes.’ Then, he said, ‘You’ll have great benefits,’ and I said, ‘yes’ twice,” Farren recalled with a laugh. “By looking at the reports, I thought it would be a career I would be interested in.”

Walter saw Farren working on bids and learning the drawings, documentation and paperwork and offered up the change to a career instead of a job. A second-generation sheet metal worker, Walter also took the opportunity to guide Farren through the process and mentor her as others had mentored him.

The first lesson: integrity and honesty are important in testing, adjusting and balancing (TAB), he said.

“No matter what you do, they have to believe what you tell them. Adriana had good personal skills. She had the insight. She is very smart, and she was at the top of her class. She fit the bill,” Walter added. “It’s something my father said a long time ago — you can have a job or you can put your head into it and make it a career.”

The first two years of her apprenticeship at Sheet Metal Workers Local 19, Central Pennsylvania, Farren knew she wanted to do testing, adjusting and balancing. So, at night, she took air and water classes and was certified as a technician in 2015 while she was still an apprentice.

Since her graduation in 2017, Farren has continued to gain certifications. She said testing keeps the skills fresh in her mind. To date, she holds a welding certification in addition to duct leakage testing and high-efficiency particulate air (HEPA) testing.

“It’s a continuous learning process. I want to continue learning more about the balancing concept. I like to learn new things every day. I would like to expand my knowledge in different areas related to TAB,” she said. “Having a certification shows people you’re certified in that concept and you know what you’re doing. In order to be a TAB tech, you don’t have to have the certification, but if you do, it proves you know what you’re doing.”

Knowledge, in Farren’s case, was definitely powerful. Although she took English classes on her native island of Puerto Rico, it was her second language. Being the only female balancer at Comprehensive Test and Balance — something Walter would like to see change — has its challenges, but all the challenges she’s faced have been nothing she can’t handle, she said.

“Back when I was in college, I thought I wanted to look after the employees and watch over them from a human resources point of view,” Farren said. “Looking back, 12 years later, that would have been very boring for me. I would have had to be in an office with the same four walls. No offense to the people who do it, but I like the fact I’m always somewhere different and learning something new.”

Walter took a chance asking Farren if she would be interested in a career. Now, as a full-time balancer at Comprehensive Test and Balance, she sees how her love of numbers led her to the career she now has. An interest in math, problem solving and finance isn’t relegated to an office and four walls. Those interests also can lead outside to various Comprehensive Test and Balance locations, continuous learning and a skillset that can last a lifetime.

“If you think you can do it, give it a try,” Farren said. “You don’t lose anything by trying, not just in this career, but anything. Trust your gut feeling. If you think you can do it, you probably can.”

The August 2021 Talking SMART episode focused on union mentorship, mutual support in the workplace, and working proactively to address issues such as hazing, bullying and discrimination. Our featured guests were SMART Director of Special Projects Louise Medina and SMART Local 265 member Mike Powers.

Every member has had at least one person in his or her career who has stood up for them, provided formal or informal union mentorship, or been there in times of crisis or need. SMART launched the “I Got Your Back” campaign as a way to recognize those who have stepped up and stood up for what’s right and to reinforce a culture of paying it forward.

Sister Medina served as a business representative at Local 265 and president of the SMART Recruitment and Retention Council; in addition to director of special projects, she is also a member of the BE4ALL Committee. Brother Powers is also a Local 265 member who now serves as a trustee at his local. He began as an apprentice at Wiesbrook sheet metal and spent his apprenticeship and following journeyperson years learning all aspects of architectural and job management.  

In addition, General President Joseph Sellers joined Talking SMART for open mic segment at the end of the episode. He responded to a question about what SMART is doing to promote workplace environments that are free of bullying, harassment, hazing and discrimination.

Return to Talking SMART index page.

Talking SMART is a member of the Labor Radio Podcast Network — working people’s voices, broadcasting worldwide 24 hours a day.