MBTA, Keolis agree to implement close-call reporting

Published: May 11, 2015

FRA_logo_wordsOfficials from the Massachusetts Bay Transportation Authority (MBTA), Keolis Commuter Services, the Federal Railroad Administration (FRA) and four labor unions signed an agreement May 8 that would implement a federal close-call reporting system designed to improve safety.

The FRA’s Confidential Close Call Reporting System (C3RS) allows any employee to anonymously report safety-related issues or concerns without fear of facing sanctions. The C3RS program is the first of its kind in Massachusetts.

At a ceremony held at Keolis’ Boston headquarters, officials from the American Train Dispatchers Association, Transportation Communications Union, Brotherhood of Locomotive Engineers and Trainmen, and SMART Transportation Division joined MBTA, Keolis and FRA representatives to sign the memorandum of understanding to implement the voluntary reporting system.

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