ITI launches Service Academy

May 18, 2022

Do you have dreams of starting your own service business? Or do you have an existing sheet metal business that you’d like to add a service department to? If so, the International Training Institute (ITI) Service Academy is for you.

The ITI launched its new Service Academy in April, aimed at supporting union sheet metal workers who want to become service contractors signatory to SMART, as well as existing signatory contractors looking to add a service arm to their business. The academy features a series of courses designed to teach SMART members the fundamentals of business ownership and help them decide whether or not to start a business.

Beginning with the ITI Business Development course, participants are introduced to the tools they need to plan for successful business ownership, including choosing a business name, hiring and retaining the right people, bidding accurately, keeping track of cash flow and more. The Business Development course also gives participants a jump-start on writing a comprehensive business plan and examines strategies for marketing and financing a new business in today’s construction and service markets.

Once they have completed Business Development, participants can choose from various courses in the Service Academy’s pathway, addressing the needs of members at all stages in their careers.

For example, the Basic Service Technician Training course is designed for those who have gained knowledge and insight into the Business Development and Service Manager courses but need more hands-on experience working with the tools of the trade. Another course, the Service Specialty Manager Training, is for those who want to open a dedicated service department at an existing signatory contractor. Participants learn the ins and outs of dispatch, cost of overhead, maintenance contracts, marketing and more.

The Service Academy provides the most robust and well-rounded approach to the service side of the industry and includes more than just HVACR. With multiple course selections available, the academy is centered on participants’ needs and will address a broader perspective of service-based scopes of work, including – but not limited to – HVAC Fire Life Safety, TAB, BIM and Ventilation Verification for Indoor Air Quality. Most of the courses are offered either entirely online or in a hybrid learning environment, and independent study expectations are kept manageable for participants who are still working full time in the field.

Visit the Service Academy website to learn more!