{"id":39776,"date":"2016-12-21T17:14:00","date_gmt":"2016-12-21T22:14:00","guid":{"rendered":"https:\/\/www.smart-union.org\/?p=39776"},"modified":"2016-12-21T17:14:00","modified_gmt":"2016-12-21T22:14:00","slug":"smart-td-saddened-sudden-loss-charlene-payne","status":"publish","type":"post","link":"https:\/\/www.smart-union.org\/smart-td-saddened-sudden-loss-charlene-payne\/","title":{"rendered":"SMART TD saddened by the sudden loss of Charlene Payne","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"<p><figure id=\"attachment_39775\" aria-describedby=\"caption-attachment-39775\" style=\"width: 150px\" class=\"wp-caption alignleft\"><img decoding=\"async\" class=\"wp-image-39775 size-thumbnail\" src=\"https:\/\/www.smart-union.org\/wp-content\/uploads\/2016\/12\/Payne-Charlene-150x150.jpg\" width=\"150\" height=\"150\" \/><figcaption id=\"caption-attachment-39775\" class=\"wp-caption-text\">Payne<\/figcaption><\/figure><br \/>\nCharlene Payne, a long-time UnitedHealthcare representative for the Railroad Accounts, passed away unexpectedly Saturday, December 17, 2016.<br \/>\nPayne was a dear friend to many at SMART Transportation Division, and her passion and dedication in serving all railroad members was remarkable.<br \/>\nIn 1987, she joined one of United Healthcare\u2019s legacy companies, The Travelers Insurance Company, as a member services consultant for Railroad Accounts. She continuously served our railroad members in various roles, most recently as the manager of member relations.<br \/>\nPayne traveled extensively throughout the country meeting with union leaders and their dependents. She shared her expertise by explaining railroad health benefits and eligibility provisions for both active employees and retirees. Over the years, Payne developed close relationships with many railroad members by answering their questions and resolving their problems with care and compassion.<br \/>\n&#8220;Charlene was my go-to person whenever our members had problems with their health care issues,&#8221; said SMART TD National Legislative Director John Risch. &#8220;Beyond her years of dedication to our members, Charlene was a wonderful person and a good friend. We share with her family in the sorrow of her passing.&#8221;<br \/>\nEveryone who knew Charlene will miss her knowledge, professionalism, friendliness and unwavering dedication to assist SMART TD members and retirees.<br \/>\nPrivate funeral services will be held Friday, Dec. 23 in Salt Lake City, Utah. Flowers may be sent to Jenkins-Soffe Funeral Chapels &amp; Cremation Center, 1007 W. South Jordan Parkway, South Jordan, UT 84095.<br \/>\nDonations may be made in Payne&#8217;s memory to the <a href=\"https:\/\/www.utahhumane.org\/\" target=\"_blank\" rel=\"noopener\">Humane Society of Utah<\/a>, P.O. Box 573659, Murray, UT 84157-3659; or, to the <a href=\"http:\/\/www.redcross.org\/local\/utah\" target=\"_blank\" rel=\"noopener\">American Red Cross<\/a> &#8211; Donations, 555 East 300 South, Ste. 200, Salt Lake City, UT 84102.<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"<p>Charlene Payne, a long-time UnitedHealthcare representative for the Railroad Accounts, passed away unexpectedly Saturday, December 17, 2016. Payne was a dear friend to many at SMART Transportation Division, and her passion and dedication in serving all railroad members was remarkable. In 1987, she joined one of United Healthcare\u2019s legacy companies, The Travelers Insurance Company, as [&hellip;]<\/p>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"author":6,"featured_media":39775,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[41,44,31,45,27,644,9,18],"tags":[3504,221],"member_types":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SMART TD saddened by the sudden loss of Charlene Payne - SMART Union<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.smart-union.org\/smart-td-saddened-sudden-loss-charlene-payne\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SMART TD saddened by the sudden loss of Charlene Payne - SMART Union\" \/>\n<meta property=\"og:description\" content=\"Charlene Payne, a long-time UnitedHealthcare representative for the Railroad Accounts, passed away unexpectedly Saturday, December 17, 2016. Payne was a dear friend to many at SMART Transportation Division, and her passion and dedication in serving all railroad members was remarkable. 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